Nerd Post

OK, this is going to be a Nerd Post, so I beg indulge. And if any of the people who read this blog - either of you - have any suggestions, they would be greatly appreciated.

As you may know, I work from home. My job involves downloading large pdf files from a server. Over the weekend, my company moved its service from a company in St Louis to a company in Minnesota. My company's website and the pdf files are located on two different servers. I can access the website just fine, but the pdf files now take FOREVER. I mean, like half an hour for what used to take a few seconds. My IT dept is busy putting out all kinds of other fires that the move has created, so they're too busy to help me.

I talked to Charter, my ISP. They weren't any help. Twice they put me on hold and hung up on me. Once, I tried their online chat. They couldn't help either, saying they tried to ping the server I need and got no response. They couldn't trace it, either. I can't trace it, myself.

I went to campus and tried to access the server using the school's network, and it was just as slow. Eric's computer is just as slow, even when running Windows through a virtual machine. I'm tempted to install Windows using Boot Camp, but I'm sure I'll have the same problem.

Here's what I think. I think the new server has some sort of firewall to block Charter IP addresses. I've had no problem at all with any other sites/servers on the web.

What do you think?